Terms of Service

By purchasing a package or signing a service agreement with Qualified Lead Media (“QLM”), you agree to these Terms of Service. If you do not agree, do not use our services.

We provide pre-qualified retirement planning appointments and insurance recruiting appointments via paid advertising campaigns and manual qualification by our internal team. Specific deliverables, package size, and timelines are defined in your signed service agreement.

• Hold all licenses required to operate as an insurance agent or agency in your jurisdiction.
• Attend appointments on time and in good faith.
• Provide accurate calendar availability and respond to delivery emails within 24 business hours.
• Comply with TCPA, state DNC rules, and all applicable insurance regulations when contacting leads.

An appointment qualifies as “delivered” when the lead confirms a scheduled time and matches the qualification criteria agreed in your service agreement. No-shows are considered delivered and are not replaced. Appointments that fail qualification will be replaced free of charge per the replacement policy in your agreement.

All packages are paid in full before campaign launch via Stripe, ACH, or wire. Payments are non-refundable except under the conditions described in our Refund Policy.

All marketing creative, funnels, scripts, and workflows produced by QLM remain our property. You receive a non-exclusive license to use delivered lead and appointment data for your insurance business only.

Both parties agree to keep confidential any non-public information shared during the engagement.

QLM’s aggregate liability for any claim arising from the services is limited to the amount paid for the package in question. We are not liable for indirect, incidental, or consequential damages.

Either party may terminate the engagement with written notice. Pre-paid packages are governed by the Refund Policy.

These terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws principles. Any dispute will be resolved exclusively in the state or federal courts located in Florida.

Questions about these terms? Contact us.